Contact TickTock Fix

Let's find the right solution for your timepiece

Has your watch stopped working, started losing time or developed a damaged crystal or worn strap? Contact our team with details about your timepiece and the issue you have noticed. We can help you explore suitable repair services, understand the assessment process and determine the next steps for caring for your watch.

Contact Information

[email protected]

+1 (847) 485-7474

650 E Algonquin Rd #207 · Schaumburg, IL 60173

Reach out with questions about watch diagnostics, battery replacement, movement servicing or component repairs. Share the symptoms you have noticed and any relevant details about your timepiece so our team can help you understand the available options.

How We Can Help

Tell us whether your watch has stopped, runs inaccurately, or shows another problem during everyday use.
Describe the timepiece, including whether it is mechanical or quartz, if you know its movement type.
Include questions about battery replacement, crystal damage, strap fitting, movement inspection or routine maintenance.
Mention any visible damage, unusual behavior or previous repair work that may help us understand the condition of your watch.

Not sure which repair your watch requires?

Tell us what is happening with your timepiece and get guidance on the assessment process, available repair options and appropriate next steps.

Explore Watch Care Support