Watch repair directory

Find the right repair service for your watch

Explore watch repair and maintenance options for mechanical, automatic and quartz timepieces. Each service overview explains its main purpose, common issues it addresses and practical considerations to help you understand the care your watch may need.

Watch repair workbench prepared for a full timepiece inspection

General servicing

Comprehensive Watch Inspection

Assess the condition of your timepiece, identify visible concerns and determine suitable next steps for maintenance or repair based on its design and current performance.

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Watch inspection guide

Precision watchmaking tools arranged for mechanical movement repair

Mechanical repair

Mechanical Movement Servicing

Address performance issues in mechanical watches through careful movement inspection, appropriate servicing and precise adjustment based on the condition of the mechanism.

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Movement care guide

Quartz wristwatch and repair tools prepared for battery and function checks

Quartz watches

Battery Replacement and Function Checks

Investigate stopped or unreliable quartz watches with suitable battery replacement and basic function checks to help identify whether further repair may be necessary.

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Quartz watch care guide

Watch movement components and precision tools for automatic watch servicing

Automatic watches

Automatic Watch Maintenance

Help maintain the performance of automatic timepieces through condition-based inspection, appropriate movement servicing and careful evaluation of winding and timekeeping behavior.

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Automatic watch care guide

Watch crystal, strap components and small tools arranged for timepiece repairs

Exterior repairs

Crystal and Strap Replacement

Refresh the usability and appearance of your watch by addressing damaged crystals, worn straps and bracelet fitting needs with parts appropriate for the timepiece.

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Watch exterior care guide

Watchmaker inspecting a timepiece during careful restoration and maintenance work

Restoration and care

Watch Restoration and Preventive Maintenance

Preserve the condition of valued timepieces with thoughtful restoration planning, routine maintenance recommendations and repair options suited to the watch's age, materials and condition.

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Restoration and maintenance guide

Watch repair guides

Explore TickTock Fix watch repair services in one place

Browse the detailed service guides below to understand common watch issues, compare repair options and learn which maintenance steps may help preserve your timepiece's reliability, appearance and long-term performance.

Watch diagnostics Watch repair guide

Comprehensive Watch Inspection

Understand your watch's condition with a careful inspection focused on its visible components, operating behavior and potential repair needs. TickTock Fix emphasizes methodical diagnostics to help identify concerns, explain suitable repair options and determine the appropriate next steps for your timepiece.

Watch repair workbench prepared for a comprehensive timepiece inspection

Why a careful inspection matters

A watch that loses time, stops unexpectedly or shows signs of wear may have several possible causes. Inspecting the case, crown, hands and other accessible components helps establish the symptoms and determine whether additional diagnostic work is needed. A clear understanding of the problem makes it easier to select an appropriate repair rather than replacing parts unnecessarily.

Points to consider

Some faults are not immediately visible and may require specialized testing or movement inspection. Avoid opening the case yourself, particularly if the watch has water resistance features. Sharing details about when the problem started, previous repairs and unusual behavior can help the watchmaker assess the situation more effectively.

Who it suits

An inspection is useful for owners of watches that have stopped, developed inconsistent timekeeping, suffered accidental damage or simply need an assessment before routine servicing or further repair.

Mechanical watches Watch repair guide

Mechanical Movement Servicing

Mechanical watches rely on a carefully coordinated system of springs, gears and other precision components. TickTock Fix focuses on condition-based servicing and careful adjustment to address movement concerns, support dependable timekeeping and help preserve the function of your mechanical timepiece.

Understanding mechanical movement care

Mechanical movements contain many interacting components that depend on suitable lubrication, correct assembly and appropriate adjustment. Over time, friction, contamination or worn parts can affect performance. A watchmaker can examine the movement, identify areas of concern and determine whether cleaning, servicing, adjustment or component replacement is appropriate.

Points to consider

Mechanical servicing requires specialized tools and experience, so opening or adjusting a movement without the necessary skills can cause further damage. If your watch begins losing time, stops frequently or develops unusual sounds, arrange an assessment instead of attempting an internal repair yourself.

Who it suits

Mechanical movement servicing may benefit owners of hand-wound and automatic watches experiencing performance changes, showing signs of wear or requiring maintenance based on their condition and service history.

Quartz watches Watch repair guide

Battery Replacement and Function Checks

A stopped quartz watch may need a fresh battery, but the cause is not always as simple as a depleted power source. TickTock Fix focuses on appropriate battery replacement and basic function checks to help identify common issues and determine whether additional inspection or repair is needed.

Why battery checks matter

Quartz watches use a battery to power an electronic movement that regulates timekeeping. When a watch stops or behaves inconsistently, battery condition is one possible cause. A suitable replacement and basic operational checks can help determine whether the watch resumes normal function or requires further diagnosis of its movement, contacts or other components.

Points to consider

Using an unsuitable battery or opening a watch without proper tools can damage its components or compromise the case seal. Battery replacement does not automatically resolve every fault. If the watch continues to stop, shows signs of moisture or has a damaged case, arrange a more thorough inspection. Water resistance should not be assumed after the case has been opened.

Who it suits

This service is suitable for quartz watch owners whose timepieces have stopped, display irregular operation or need a battery replacement as part of routine maintenance.

Automatic watches Watch repair guide

Automatic Watch Maintenance

Automatic watches use the movement of the wearer's wrist to wind a mechanical mechanism. Appropriate maintenance and careful inspection can help identify performance concerns, support reliable operation and preserve the intricate components that make these timepieces distinctive.

Watchmaker inspecting an automatic watch movement with precision servicing tools

Keeping an automatic watch in good condition

Automatic watches rely on a rotor and a system of gears and springs to store energy and maintain timekeeping. Changes in accuracy, reduced power reserve or irregular winding may indicate that the watch needs attention. A watchmaker can assess its condition and determine whether inspection, cleaning, lubrication, adjustment or more extensive servicing is appropriate.

Points to consider

Avoid forcing the crown or attempting internal adjustments without the correct tools and experience. Follow the manufacturer's winding and care instructions, and keep the watch away from strong magnetic fields when appropriate. If performance changes noticeably or the watch stops despite proper winding, a professional assessment can help identify the cause.

Who it suits

Automatic watch maintenance is useful for owners who notice changes in timekeeping, winding behavior or power reserve, as well as those seeking condition-based servicing for a frequently worn or valued timepiece.

Watch exterior repairs Watch repair guide

Crystal and Strap Replacement

Restore the appearance and everyday usability of your timepiece with suitable crystal, strap or bracelet repairs. TickTock Fix focuses on assessing the condition of exterior components and identifying replacement options that complement your watch's design, fit and practical requirements.

Watch crystal and strap components arranged for precision exterior repairs

Protect the appearance and usability of your watch

Scratched or cracked crystals, worn straps and damaged bracelet links can affect both the appearance and comfort of a timepiece. A careful assessment helps determine whether a component can be repaired or should be replaced. Selecting a suitable crystal or correctly sized strap also helps maintain the watch's intended appearance and comfortable fit.

Points to consider

A cracked crystal can leave the dial and movement vulnerable to dust and moisture, so avoid wearing a damaged watch until it has been assessed. Replacement parts should be compatible with the specific case and attachment system. Opening the case or replacing exterior components may also affect water resistance, which should be checked where appropriate.

Who it suits

This service is useful for watch owners dealing with damaged crystals, worn straps, loose bracelet links or fitting issues, as well as anyone looking to refresh the appearance of a frequently worn timepiece.

Restoration and maintenance Watch repair guide

Watch Restoration and Preventive Maintenance

Preserve the condition and character of your timepiece with thoughtful restoration planning and appropriate routine maintenance. TickTock Fix considers the watch's materials, condition and service history when assessing repair options, helping owners make informed decisions about caring for everyday watches and valued pieces.

Watchmaker carefully inspecting a timepiece for restoration and preventive maintenance

Preserve your timepiece with considered care

Regular attention can help identify wear and developing issues before they lead to more extensive repairs. Depending on the watch, maintenance may involve inspecting the case and crown, assessing timekeeping, checking accessible components and determining whether movement servicing is appropriate. Restoration may also include carefully selected repairs to improve function or address exterior deterioration while respecting the watch's original character.

Points to consider

Not every watch requires the same maintenance schedule, and restoration options depend on the condition, construction and availability of suitable parts. Aggressive polishing or replacing original components may affect a timepiece's character and value. Discuss the intended outcome before work begins, especially for vintage, sentimental or collectible watches.

Who it suits

Restoration and preventive maintenance may suit owners of frequently worn watches, older timepieces needing assessment and watches with sentimental or collectible significance that require a considered repair plan.

Ready to give your watch the care it needs?

Explore our watch types and repair services to find an appropriate next step for your timepiece, from routine maintenance to more specialized repairs.

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